Emotional Intelligence and Situational Leadership Certificate

Discover how USF’s Emotional Intelligence and Situational Leadership Certificate helps attendees strengthen collaboration with different types of individuals, inspire their teams and navigate workplace challenges. This interactive program offers a robust manager skill development plan that will pay dividends whether you want to further your career or support your company.

See Why Our Program Is a Great Fit for You


I want to attend individual training to further my career.

TalentSmart research notes that individuals with high emotional intelligence (EQ) see much greater career success, even when compared to those with high IQ:


of professional success in all jobs depends on EQ


percentage of top performers with high EQ scores

Only 20%

of low performers score high on emotional intelligence.


average additional amount those with high EQ earn annually


I want to provide corporate training for employees within my organization.

Emotional intelligence (EQ) plays a tremendous role in the performance, engagement and satisfaction of your employees:


Companies with strong leaders are 13 times more likely to outperform competitors.

(Development Dimensions International)


of employees who exited their job left to escape their manager

(Goleman EI)


EQ accounts for up to 60% of leadership job performance



of employees with poor manager relationships feel disengaged

(Goleman EI)

Coordinator Portrait

Kimberly Allison, Ph.D.
Associate Director of Corporate Training

Lunch & Learn

Preview our corporate training services with a free Lunch & Learn session! We’ll visit your company to deliver a no-cost, no-commitment training that will show you how to energize your team and boost performance.

Why Choose USF?

Meet the Instructor

Susan Bean is the founder and principal of Thanatopsis Consulting. She brings 16 years of experience in organizational effectiveness and talent management to the Emotional Intelligence and Situational Leadership Certificate. Her list of clients includes Fortune 500 corporations, family-owned businesses, government entities and nonprofit organizations.

Who We Work With

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