Retain Top Talent and Inspire Future Hospitality Management Leaders

Explore the Hospitality Leadership Program at the University of South Florida

Build a Culture of Hospitality

Are you a business owner struggling to attract and retain talent? Or a manager seeking the hospitality leadership skills needed to direct operations effectively? USFSP’s accelerated online Hospitality Leadership Program can help.

Built from the ground up with direct input from successful business and hospitality leaders, this training program will equip students with the critical knowledge and hospitality leadership skills necessary to transform their habits and working culture by emphasizing people and processes rather than technical training.

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Why Choose USFSP’s Hospitality Leadership Program?

Have More Time

Life is too short to work 80 hours every week.

Plan for chaos and have more time.

Workplace Culture

People quit their bosses, not their jobs.

Create a culture that fosters employee and guest loyalty.

Growing Company Icon

The organization can’t grow just by cutting costs.

Create an action plan for growing sales.

Built by Hospitality Industry Practitioners

We performed an extensive needs assessment with local business leaders in hospitality management and put them in charge of developing the curriculum. Our instructors are industry practitioners and the content comes directly from people working in the industry. By combining industry expertise with the resources of USF, we deliver a leadership development program that guides participants to immediately apply what they learn.






Designed Just for Hospitality Businesses

This non-degree program is designed to support a range of businesses, including restaurants, resorts, salons, law firms and the cruise ship industry – essentially any business where hospitality is at the center of success and where leadership matters.



Reap Significant Organizational Benefits

According to Cornell University’s Center for Hospitality Research, the total cost of turnover for just one front-line employee is $5,684. Through this program, managers become empowered to impact business goals in critical areas of your organization, including employee retention, employee quality of life, guest loyalty and profitability.



Join a Continuing Learning Community

Our goal is to help managers create an impact within their organizations, and this hospitality leadership development program is a starting point. Members of the program will continue learning after program completion through our alumni association, group meetings and mentorship opportunities.





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