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Why Customer Value Is the Ultimate Goal of Process Improvement

I have had the opportunity to work in the continuous improvement field for approximately 15 years. There have been some changes in the field: new theories, different ideas about how to improve processes, etc. However, one thing that hasn’t changed — the recognition that the primary goal of any continuous improvement effort should be to bring value to the customer.


Can Workplace Conflict Support Process Improvement?

What good can come out of office squabbles, customer backlash, and hurt feelings? Plenty, it turns out. Those internal issues are signaling something in your company’s processes and procedures that are inefficient or broken. Once you’ve identified those areas for growth, you can then apply process improvement principles to turn things around.

 


Lean Six Sigma Certification: Is It Worth It?

More and more organizations are committing themselves to process and continuous improvement. As this trend gains ground, you’re probably wondering if it makes sense to pursue Lean Six Sigma certification. It takes time and focus to earn a Yellow Belt, Green Belt, or Black Belt, so will this process improvement training pay off for your career and for your company? Will it really improve efficiency? And what about Lean Six Sigma certification: Is it worth it?


Online Lean Six Sigma and Process Improvement Resources

While the COVID-19 pandemic is winding down, there are a few positive aspects of this long, strange year that are likely to stick around. Chief among them are remote work, online training, and online resources, particularly in the process improvement arena. If you’re ready to upskill and explore new developments in the field, check out some of our favorite online Lean Six Sigma and process improvement resources.


Continuous Process Improvement: Why Your Business Needs It

When you’re juggling a million daily tasks, it’s tempting to think continuous process improvement in business is a nice-to-have goal instead of essential work. Here’s why you need to put it on the front burner according to business titan Bill Gates: “A lousy process will consume ten times as many hours as the work itself requires.” Be like Bill. Explore how a commitment to process improvement can actually save time, reduce costs, improve quality, and more – even if you’re not gunning to be the next Microsoft.


3 Common Obstacles to Business Process Improvement

Business process improvement sounds like such an elegant, straightforward concept: You simply identify, analyze, and improve current business processes to strengthen performance, hit best-practice standards, and boost the end-user experience. When you’re done, you’ll enjoy higher productivity and efficiency while cutting down on errors and waste. What could go wrong?


What Is Process Improvement in Business, and How Can It Help?

“If I had one hour to save the world, I would spend 55 minutes defining the problem and only five minutes finding the solution.” That’s attributed to Albert Einstein, arguably the world’s greatest physicist to date and inarguably a genius who clearly had the mindset of a process improvement manager. Fortunately, it doesn’t take a genius to figure out what process improvement managers do for businesses, which brings us to the questions du jour: What is process improvement in business, and how can it help?


How Time Management Drives Process Improvement

You want your team to be as productive as possible, and that means reducing waste. What do we waste a lot of? Time. Most organizations lose time to everything from inefficient meetings to outdated processes. But if you know how to wisely allocate your team’s time, you’ll be better prepared to meet deadlines, increase productivity, and attract top employees. Let’s take a closer look at how time management drives business process improvement.


6 Ways to Improve Employee Wellness for Productivity

As a leader in your organization, you’re faced with a tough challenge. How can you maintain productivity (and profitability) when workers are chronically stressed due to COVID-19? The answer is simple: Take care of your employees’ emotional and mental well-being. Read on to learn six ways to improve employee wellness for productivity during the coronavirus crisis.